We offer a variety of programs and services to help keep you and your family healthy. Discover the types of support we have available for Blue Shield members.
Condition management programs
Get guidance and information on conditions such as asthma, diabetes, coronary artery disease, heart failure, and more.
Heal
Schedule in-person healthcare visits wherever you are – at home, in the office or even a hotel room. Only available to PPO plan members.
Identity theft protection
Get covered right down to your identity with credit monitoring, identity repair assistance and identity theft insurance.
LifeReferrals 24/7
Experienced professionals are ready to help you with personal, family and work issues at any time.
NurseHelp 24/7
Registered nurses are available to answer your health questions at any time, every day.
Prenatal program
Access helpful resources while you are trying to get pregnant, during your pregnancy and after your baby is born.
Shield Concierge
Get personalized help with benefits and claims, finding providers, transferring medical records, pharmacy information and much more. Only available to Trio HMO plan members.
Teladoc®
Avoid a trip to the doctor’s office with 24/7 access to board-certified doctors, available by video and phone.
Wellness discount programs
Blue Shield offers a wide range of discount programs* to help you save money and get healthier. These include discounts for:

Weight Watchers Membership with 24 Hour Fitness, ClubSport and Renaissance ClubSport Acupuncture, chiropractic services, massage therapy and more Eye exams, frames, contact lenses and LASIK surgery
Wellvolution
Join the Wellvolution®: Set your own health goals, invite your family and friends to support you, and take your programs on the go, on any device.

This online wellness program makes getting serious about your health some serious fun, and includes:

Well-Being Assessment
Take a quick and confidential assessment to receive a personalized report with suggestions for ways to improve your health.

Diabetes Prevention Program
Get help losing weight, adopt healthier habits and reduce your risk of developing type 2 diabetes. It’s available at no extra cost to members who qualify.

Daily Challenge
Receive a suggestion for one simple wellness-related task to help you live healthier each day.

Walkadoo
Do what you already do: Walk, run, hike, bike and more, and Walkadoo® will keep track of your activity and your personal goals.

QuitNet
For those who want to quit smoking, get peer support from the longest-running online support community in the world.
*These discount program services are not a covered benefit of your Blue Shield of California health plan, and none of the terms or conditions of the Blue Shield health plan apply.

The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, representations, claims or guarantees regarding the practitioners, their availability, fees, services or products.
Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members should access those covered services prior to using the discount program.

Members [or self-insured plan participants] who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage, Evidence of Coverage and Disclosure, Benefit Booklet, or Certificate of Insurance/Policy. Blue Shield reserves the right to terminate this program at any time without notice.