Watch an open enrollment presentation on your 2020 health coverage options!
  • NEW Trio HMO enhancements
  • Tandem PPO
  • learn about on-demand access to doctors with Teladoc and Heal
  • more details on how to access your plan information
  • how to get your questions answered
Question about your plan options or network access?
Send a question to Shield Concierge and we will call you back with answers. Incluso hablamos español.
Shield Concierge
(855) 724-7698
7 a.m. - 7 p.m. | Monday - Friday, Pacific time
Need a 1-on-1 consultation to discuss a complex health coverage question?
Schedule a 15-minute appointment with an expert Blue Shield representative when it’s convenient for you.
The novel coronavirus (COVID-19): What you need to know
Learn about the steps Blue Shield of California is taking to help keep you safe as we confront the spread of this virus. Visit our COVID-19 updates page below for the latest information on:

  • Your coverage – Learn what your plan covers if you need to be tested for COVID-19, and what is covered if you need treatment

  • Access-to-care options – Find out about virtual healthcare and in-person options if you need medical advice or treatment

  • Prevention tips – Understand what you can do to help minimize your risk of getting COVID-19 and how to prevent its spread
Talk to a medical doctor or mental health professional by phone or video. In response to COVID-19, Blue Shield is providing access to Teladoc medical and behavioral health services for a $0 copay through May 31.
Manage stress with Wellvolution
Sanvello, a mental and wellness health app in our Wellvolution® program network that helps members manage stress, anxiety, and depression, is providing expanded access to premium programming for members through 7/31/2020.

All content – 45 different mindfulness and meditation sessions, coping tools, and more is available at no additional cost during the COVID-19 public health emergency. Sign up for Wellvolution today!
Want the flexibility of a PPO but with lower rates? Tandem PPO may be the perfect choice for you.
Understanding your preventive care benefits
Get specific health recommendations including preventive health screenings, immunizations and more.
Mail service prescriptions
Fill maintenance medications with stabilized dosages for long-term conditions by mail. Receive up to a 60- to 90-day supply, depending on benefits.

Quick links

Blue Shield mobile
Learn more about our mobile features and download the Android™ or iPhone® app today.